Lesson Learned - 3rd Party Ink

Have you ever thought of ordering printer ink before?  Of course you have if you own a printer! Most people that own a computer also enjoy being able to print.

The Scenario:

You are a frugal person. You are looking to save some money on ink so you decide to go online, find a site that sells ink for a good price, and end up ordering 20 cartridges. The ink is from a third party vendor (off brand) and they are remanufactured cartridges. You receive the ink a few days later and both the black and color cartridges do not work and are unusable for the printer.

You call the company that you purchased the ink from and they will allow you to return it, but there is a 20% restocking fee.  

What could you learn from this situation?

Lesson #1:

Purchasing more than two sets of cartridges at a time is not necessary. Many people do not use enough printer ink to justify more than ink for the printer and possibly a backup cartridge.

Lesson #2:

When looking for printer ink, the best idea is to get the official brand name ink for that particular printer. Remanufactured cartridges tend to have a short lifespan and lower quality compared to the brand name ink.  There are reputable places that you can buy 3rd party ink from, but we have found that quite a few people have problems with 3rd party ink.

Lesson #3:

If you are unsure of what to order, we encourage asking our advice via remote support (email or phone) to make sure you get the right product for your situation.  Even though it may cost you a little up front to get the advice, it should save you money and hassle in the long run.

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